PAPER IGLOO LTD.

This privacy statement explains how we collect and use personal information about you.

We do not disclose your information to anyone, other than as set out in this Privacy Statement.

What type of information we collect:

We collect personal information about you. This typically consists of your email address, phone number(s), and postal address.

How we collect this information / where we collect it from:

We collect the information directly from you. We do not gather information about you from any other source.

We only use this information to:

Enable us to deliver services we have agreed in writing to perform on your behalf (such as making applications for Statutory Consents, and liaising with other consultants, or companies, to obtain quotes on your behalf);

Communicate with you by post, email or telephone; and Maintain our in-house records.

We do not use your information for any marketing purposes whatsoever without your prior written consent.

We share the information with:

The relevant regulatory authorities; and

Anyone you may explicitly ask us to by giving written authority.

We retain this information:

For the length of time required by law.

Holding personal information outside the EEA:

We use cloud-based software to maintain back-ups of some of our digital files. This information may be held outside the EEA.

If you do not provide your personal information:

We may not be able to perform our agreed services for you. For example, if that information is required by law e.g. when making applications on your behalf for Statutory Consents.

Using our website:

We do not use cookies and we do not collect personal information via our website.

Your rights

Access to your information:

You have the right to request a copy of the personal information about you that we hold.

Correcting your information:

We endeavour to ensure that the personal information we hold about you is accurate, complete and up to date, however we reply on you to notify us of any changes to your personal information (such as a change of postal address). You may ask us to correct any personal information about you that you believe is inaccurate.

Deletion of your information:

You have the right to ask us to delete personal information about you where:

You consider that we no longer require the information for the purposes for which it was obtained;

We are using that information with your consent and you have withdrawn your consent; You have validly objected to our use of your personal information;

Our use of your personal information is contrary to law or our other legal obligations.

Please note for Professional Indemnity Insurance reasons we are obliged to retain all Job Files (which will include your personal information) within our office for a minimum of 6 years. All projects that have necessitated a Section 6 Certificate are required to be retained for longer. Please contact us if you wish to know more about this.

Objecting to how we may use your information:

You have the right to object to how we may use your information where it is not in accordance with the above Privacy Statement, or our written agreement with you that outlines the scope of our Services.

Withdrawing consent:

Where we use your personal information with your consent you may withdraw that consent at any time and we will stop using that information for the purpose for which it was given.

Changes to our privacy statement:

We keep this privacy statement under regular review and will place any updates on our website.

Further advice:

Can be obtained by contacting our office.

Complaints about Personal Information:

We seek to resolve all complaints about how we handle personal information with you directly, but you also have the right to lodge a complaint with the Information Commissioner’s Office whose contact details are as follows:

Information Commissioner’s Office Wycliffe House

Water lane Wilmslow Cheshire SK9 5AF